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Use "License Tier" term (#528)

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Instead of a "Sponsorship"
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Fedor Korotkov
2023-06-27 15:17:50 +00:00
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parent 1b53ce42f8
commit 4f321ec264
3 changed files with 16 additions and 16 deletions
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docs/licensing.md
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@@ -6,7 +6,7 @@ hide:
Both [Tart Virtualization](https://github.com/cirruslabs/tart) and [Orchard Orchestration](https://github.com/cirruslabs/orchard)
are licensed under [Fair Source License](https://fair.io/). Usage on personal computers including personal workstations is royalty-free,
but organizations that exceed a certain number of server installations (100 CPU cores for Tart and/or 4 hosts for Orchard)
will be required to obtain a paid sponsorship.
will be required to obtain a paid license.
??? note "Performance and Efficiency Cores"
The virtual CPU cores in Tart VMs do not differentiate between the high-performance and high-efficient cores
@@ -14,27 +14,27 @@ will be required to obtain a paid sponsorship.
being executed within the virtual machines. As a result, both performance and energy-efficient cores of the host CPU
are treated equally in terms of licensing.
# Sponsorships
# License Tiers
When an organization surpasses the 100 CPU cores limit, it is required to obtain a Gold Sponsorship, which costs \$1000 per month.
Upon reaching a limit of 500 CPU cores, a Platinum Sponsorship (\$5000 per month) will be required, and for organizations
that exceed 5000 CPU cores, a custom Diamond Sponsorship (\$1 per core per month) will be necessary.
When an organization surpasses the 100 CPU cores limit, it is required to obtain a Gold Tier License, which costs \$1000 per month.
Upon reaching a limit of 500 CPU cores, a Platinum Tier License (\$5000 per month) will be required, and for organizations
that exceed 5000 CPU cores, a custom Diamond Tier License (\$1 per core per month) will be necessary.
If your organization is interested in purchasing one of the sponsorships, please email [licensing@cirruslabs.org](mailto:licensing@cirruslabs.org).
You can see a template of a sponsorship subscription agreement [here](assets/TartSponsorshipSubscriptionTemplate.pdf).
If your organization is interested in purchasing one of the license tiers, please email [licensing@cirruslabs.org](mailto:licensing@cirruslabs.org).
You can see a template of a license subscription agreement [here](assets/TartLicenseSubscription.pdf).
# General Support
The best way to ask general questions about particular use cases is to email our support team at [support@cirruslabs.org](mailto:support@cirruslabs.org).
Our support team is trying our best to respond ASAP, but there is no guarantee on a response time unless your organization
has a sponsorship subscription which includes [Priority Support](#priority-support).
has a paid license subscription which includes [Priority Support](#priority-support).
If you have a feature request or noticed lack of some documentation please feel free to [create a GitHub issue](https://github.com/cirruslabs/tart/issues/new).
Our support team will answer it by replying to the issue or by updating the documentation.
# Priority Support
In addition to the general support we provide a *Priority Support* with guaranteed response times included in all the paid sponsorships .
In addition to the general support we provide a *Priority Support* with guaranteed response times included in all the paid license tiers.
| Severity | Support Impact | First Response Time SLA | Hours | How to Submit |
|----------|-----------------------------------------------------------------------------------------------|-------------------------|-------|--------------------------------------------------------------------------------------------------|
@@ -57,5 +57,5 @@ In addition to the general support we provide a *Priority Support* with guarante
Information, an enhancement, or documentation clarification is requested, but there is no impact on the operation of Tart and/or Orchard.
!!! info "How to submit a priority or an urgent issue"
Once your organization [signs the Sponsorship Subscription contract](#sponsorships), members of your organization
Once your organization [obtains a license](#license-tiers), members of your organization
will get access to separate support emails specified in your subscription contract.