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Use "License Tier" term (#528) 

Instead of a "Sponsorship"
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Fedor Korotkov 2023-06-27 19:17:50 +04:00 committed by GitHub
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docs/assets/TartSponsorshipSubscriptionTemplate.pdf → docs/assets/TartLicenseSubscription.pdf
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docs/blog/posts/2023-02-11-changing-tart-license.md
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@ -13,7 +13,7 @@ categories:
**TLDR:** We are transitioning Tart's licensing from AGPL-3.0 to [Fair Source 100](https://fair.io/). This change will
permit unlimited installations on personal computers, but organizations that exceed a certain number of server
installations utilizing 100 CPU cores will be required to obtain a paid sponsorship.
installations utilizing 100 CPU cores will be required to obtain a paid license.
## Background
@ -55,15 +55,15 @@ of Tart virtual machines on a cluster of Apple Silicon servers. Concurrently, we
which will establish a stable API and offer long-term support under a new Fair Source 100 license.
The Fair Source 100 license for Tart means that once a certain threshold of server installations utilizing 100 CPU cores
is exceeded, a paid sponsorship will be required. A "server installation" refers to the installation of Tart on a physical
is exceeded, a paid license will be required. A "server installation" refers to the installation of Tart on a physical
device without a physical display connected. For example, a Mac Mini with a HDMI Dummy Plug is considered a server,
but a Mac Mini on a desk with a connected physical display is considered a personal computer. **Usage on personal computers
and before reaching the 100 CPU cores limit is royalty-free and does not have the viral properties of AGPL.**
When an organization surpasses the 100 CPU cores limit, they will be required to obtain a [Gold Sponsorship](/licensing#sponsorships),
which costs \$1000 per month. Upon reaching a limit of 500 CPU cores, a [Platinum Sponsorship](/licensing#sponsorships)
(\$5000 per month) will be required, and for organizations that exceed 5000 CPU cores, a custom [Diamond Sponsorship](/licensing#sponsorships)
(\$1 per core per month) will be necessary. **All sponsorships will include priority feature development and SLAs on support with urgent issues.**
When an organization surpasses the 100 CPU cores limit, they will be required to obtain a [Gold Tier License](/licensing#license-tiers),
which costs \$1000 per month. Upon reaching a limit of 500 CPU cores, a [Platinum Tier License](/licensing#license-tiers)
(\$5000 per month) will be required, and for organizations that exceed 5000 CPU cores, a custom [Diamond Tier License](/licensing#license-tiers)
(\$1 per core per month) will be necessary. **All paid license tiers will include priority feature development and SLAs on support with urgent issues.**
## Have we considered alternatives?

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docs/licensing.md
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@ -6,7 +6,7 @@ hide:
Both [Tart Virtualization](https://github.com/cirruslabs/tart) and [Orchard Orchestration](https://github.com/cirruslabs/orchard)
are licensed under [Fair Source License](https://fair.io/). Usage on personal computers including personal workstations is royalty-free,
but organizations that exceed a certain number of server installations (100 CPU cores for Tart and/or 4 hosts for Orchard)
will be required to obtain a paid sponsorship.
will be required to obtain a paid license.
??? note "Performance and Efficiency Cores"
The virtual CPU cores in Tart VMs do not differentiate between the high-performance and high-efficient cores
@ -14,27 +14,27 @@ will be required to obtain a paid sponsorship.
being executed within the virtual machines. As a result, both performance and energy-efficient cores of the host CPU
are treated equally in terms of licensing.
# Sponsorships
# License Tiers
When an organization surpasses the 100 CPU cores limit, it is required to obtain a Gold Sponsorship, which costs \$1000 per month.
Upon reaching a limit of 500 CPU cores, a Platinum Sponsorship (\$5000 per month) will be required, and for organizations
that exceed 5000 CPU cores, a custom Diamond Sponsorship (\$1 per core per month) will be necessary.
When an organization surpasses the 100 CPU cores limit, it is required to obtain a Gold Tier License, which costs \$1000 per month.
Upon reaching a limit of 500 CPU cores, a Platinum Tier License (\$5000 per month) will be required, and for organizations
that exceed 5000 CPU cores, a custom Diamond Tier License (\$1 per core per month) will be necessary.
If your organization is interested in purchasing one of the sponsorships, please email [licensing@cirruslabs.org](mailto:licensing@cirruslabs.org).
You can see a template of a sponsorship subscription agreement [here](assets/TartSponsorshipSubscriptionTemplate.pdf).
If your organization is interested in purchasing one of the license tiers, please email [licensing@cirruslabs.org](mailto:licensing@cirruslabs.org).
You can see a template of a license subscription agreement [here](assets/TartLicenseSubscription.pdf).
# General Support
The best way to ask general questions about particular use cases is to email our support team at [support@cirruslabs.org](mailto:support@cirruslabs.org).
Our support team is trying our best to respond ASAP, but there is no guarantee on a response time unless your organization
has a sponsorship subscription which includes [Priority Support](#priority-support).
has a paid license subscription which includes [Priority Support](#priority-support).
If you have a feature request or noticed lack of some documentation please feel free to [create a GitHub issue](https://github.com/cirruslabs/tart/issues/new).
Our support team will answer it by replying to the issue or by updating the documentation.
# Priority Support
In addition to the general support we provide a *Priority Support* with guaranteed response times included in all the paid sponsorships .
In addition to the general support we provide a *Priority Support* with guaranteed response times included in all the paid license tiers.
| Severity | Support Impact | First Response Time SLA | Hours | How to Submit |
|----------|-----------------------------------------------------------------------------------------------|-------------------------|-------|--------------------------------------------------------------------------------------------------|
@ -57,5 +57,5 @@ In addition to the general support we provide a *Priority Support* with guarante
Information, an enhancement, or documentation clarification is requested, but there is no impact on the operation of Tart and/or Orchard.
!!! info "How to submit a priority or an urgent issue"
Once your organization [signs the Sponsorship Subscription contract](#sponsorships), members of your organization
Once your organization [obtains a license](#license-tiers), members of your organization
will get access to separate support emails specified in your subscription contract.