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Maxim Devaev 2024-07-25 12:00:21 +03:00
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_basic_troubleshooting.md Normal file
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* Ensure that you are using the right [OS image](flashing_os.md) for your platform
by running the following command: `pacman -Q | grep kvmd-platform`.
* If you are not getting a display, run the two following commands:
* `dmesg | egrep 'tc35|1-1.4|uvc'`
* `systemctl status kvmd-tc358743`
If you see a failed message on that output, be sure verify the orientation of the CSI cable or try reseating it.
Not that this is not a hotplug device and you must first turn off the power.

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docs/v1.md
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## First launch and usage
{!_diy_first_launch.md!}
-----
## Basic troubleshooting
{!_basic_troubleshooting.md!}

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docs/v2.md
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## First launch and usage
{!_diy_first_launch.md!}
-----
## Basic troubleshooting
{!_basic_troubleshooting.md!}

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docs/v3.md
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The standard Raspberry Pi HDMI output (marked as `VIDEO OUT` on the PiKVM case) displays its own PiKVM OS console.
## Basic troubleshooting
* Ensure that you are using the right image for your platform by running the following command: `pacman -Q | grep kvmd-platform`
* If you are not getting a display, run the 2 following commands: `dmesg | egrep 'tc35|1-1.4|uvc'` and `systemctl status kvmd-tc358743`. If you see a failed message on that output, be sure verify the orientation of the FFC or try reseating the FFC (Flexable Flat Cable)
{!_basic_troubleshooting.md!}
## Known issues and limitations
* There may be **compatibility** issues with some motherboards (such as **HP** or **DELL**) which are the same as those that exist with PiKVM V2. Not everything is perfect, but if you have already used PiKVM V2 - our new V3 will work great and please you. If there is no image from the BIOS, you can fine-tune the HDMI settings, but it is possible that the Mass Storage devices will not be available in the BIOS.
* Pre-release V3.2 board (NOT Kickstarter/Store edition) doesn't have HDMI backpowering workaround jumper.