diff --git a/_basic_troubleshooting.md b/_basic_troubleshooting.md
new file mode 100644
index 00000000..e9596037
--- /dev/null
+++ b/_basic_troubleshooting.md
@@ -0,0 +1,11 @@
+* Ensure that you are using the right [OS image](flashing_os.md) for your platform
+    by running the following command: `pacman -Q | grep kvmd-platform`.
+
+* If you are not getting a display, run the two following commands:
+
+    * `dmesg | egrep 'tc35|1-1.4|uvc'`
+    * `systemctl status kvmd-tc358743`
+
+    If you see a failed message on that output, be sure verify the orientation of the CSI cable or try reseating it.
+
+    Not that this is not a hotplug device and you must first turn off the power.
diff --git a/docs/v1.md b/docs/v1.md
index 9470901c..19fce1ef 100644
--- a/docs/v1.md
+++ b/docs/v1.md
@@ -134,3 +134,9 @@ If you have any problems with video on CSI bridge, follow [this guide](edid.md).
 ## First launch and usage
 
 {!_diy_first_launch.md!}
+
+
+-----
+## Basic troubleshooting
+
+{!_basic_troubleshooting.md!}
diff --git a/docs/v2.md b/docs/v2.md
index 61f112d7..a042f03f 100644
--- a/docs/v2.md
+++ b/docs/v2.md
@@ -167,3 +167,9 @@ If you have any problems with video on CSI bridge, follow [this guide](edid.md).
 ## First launch and usage
 
 {!_diy_first_launch.md!}
+
+
+-----
+## Basic troubleshooting
+
+{!_basic_troubleshooting.md!}
diff --git a/docs/v3.md b/docs/v3.md
index 70fd49d1..85853a26 100644
--- a/docs/v3.md
+++ b/docs/v3.md
@@ -171,10 +171,12 @@ PiKVM V3 supports maximum resolution 1920x1080@50Hz, 60Hz will not work. You can
 
 The standard Raspberry Pi HDMI output (marked as `VIDEO OUT` on the PiKVM case) displays its own PiKVM OS console.
 
+
 ## Basic troubleshooting
-* Ensure that you are using the right image for your platform by running the following command: `pacman -Q | grep kvmd-platform`
-* If you are not getting a display, run the 2 following commands: `dmesg | egrep 'tc35|1-1.4|uvc'` and `systemctl status kvmd-tc358743`. If you see a failed message on that output, be sure verify the orientation of the FFC or try reseating the FFC (Flexable Flat Cable)
-  
+
+{!_basic_troubleshooting.md!}
+
+
 ## Known issues and limitations
 * There may be **compatibility** issues with some motherboards (such as **HP** or **DELL**) which are the same as those that exist with PiKVM V2. Not everything is perfect, but if you have already used PiKVM V2 - our new V3 will work great and please you. If there is no image from the BIOS, you can fine-tune the HDMI settings, but it is possible that the Mass Storage devices will not be available in the BIOS.
 * Pre-release V3.2 board (NOT Kickstarter/Store edition) doesn't have HDMI backpowering workaround jumper.