diff --git a/docs/operator-ui.md b/docs/operator-ui.md
index 99526bb5c..7912e8264 100644
--- a/docs/operator-ui.md
+++ b/docs/operator-ui.md
@@ -31,9 +31,13 @@ status page.
 ![pgui-waiting-for-master](diagrams/pgui-waiting-for-master.png "Waiting for master pod")
 
 Usually, the startup should only take up to 1 minute. If you feel the process
-got stuck click on the "Logs" button to inspect the operator logs. From the
-"Status" field in the top menu you can also retrieve the logs and queue of each
-worker the operator is using. The number of concurrent workers can be
+got stuck click on the "Logs" button to inspect the operator logs. If the logs
+look fine, but the UI seems to got stuck, check if you are have configured the
+same [cluster name label](../ui/manifests/deployment.yaml#L45) like for the
+[operator](../manifests/configmap.yaml#L13).
+
+From the "Status" field in the top menu you can also retrieve the logs and queue
+of each worker the operator is using. The number of concurrent workers can be
 [configured](reference/operator_parameters.md#general).
 
 ![pgui-operator-logs](diagrams/pgui-operator-logs.png "Checking operator logs")