diff --git a/pages/faq.md b/pages/faq.md
index 89746f54..0b121a86 100644
--- a/pages/faq.md
+++ b/pages/faq.md
@@ -120,13 +120,14 @@ As a first step we recommend carefully reading our documentation on [GitHub](htt
# USB problems (keyboard, mouse, mass storage)
- My computer does not recognize Pi-KVM USB at all
+ My computer does not recognize USB of Pi-KVM v2+ at all
-* Make sure that you have used the correct USB cable with DATA lines to connect the OTG port for the Raspberry to the computer. You may have decided to use a USB hub instead of a Y-cable, and **it won't work**. Use good cables and follow the instructions :)
+* - Make sure that you have used the correct USB cable with DATA lines to connect the OTG port for the Raspberry to the computer. You may have decided to use a USB hub instead of a Y-cable, and **it won't work**. Use good cables and follow the instructions :)
+ - In very rare cases, some motherboards contain a buggy BIOS that does not understand the composite USB device because BIOS doesn't implement the USB stack correctly. In this case, we can suggest the [Arduino HID emulator](arduino_hid.md) from v0 platform with v2.
- BIOS/UEFI does not recognize Pi-KVM USB, but computer does
+ BIOS/UEFI does not recognize USB of v2+, but computer does
* If you are using a USB hub or USB PCI controller, this may not be handled by your BIOS. Try to use another USB port. Some ports may have a built-in hub on the motherboard and a buggy BIOS that can't handle it.
@@ -136,3 +137,15 @@ As a first step we recommend carefully reading our documentation on [GitHub](htt
* The BIOS does not support absolute mouse mode, which is preferred by Pi-KVM. In this case, [you can enable relative positioning mode](mouse.md).
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+
+ Mass-storage device working (I can boot an image from Pi-KVM v2+), but keyboard/mouse does not
+
+* In very rare cases, some motherboards contain a buggy BIOS that does not understand the composite USB device because BIOS doesn't implement the USB stack correctly. In this case, we can suggest the [Arduino HID emulator](arduino_hid.md) from v0 platform with v2+. Thus the Pi-KVM will be connected by two USB cables to the motherboard: one of them will be responsible for the keyboard and mouse, the other for everything else.
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+
+
+ I can't get into UEFI/FileVault when booting my Mac using Pi-KVM v2+
+
+* The problem is specific to early-model Macs and does not occur on ARM-based Macs (Apple M1 or so). UEFI does not initialize the keyboard of the composite device during boot, however, if you use the standard keyboard to get to the UEFI/FileVault menu, you will see that the keyboard, mouse, and mass storage will work fine. In this case, we can suggest the [Arduino HID emulator](arduino_hid.md) from v0 platform with v2+. Thus the Pi-KVM will be connected by two USB cables to the Mac: one of them will be responsible for the keyboard and mouse, the other for everything else.
+