diff --git a/CHANGELOG.md b/CHANGELOG.md
index 1fb99ed..ff880dc 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -8,6 +8,30 @@ See each [GitHub Release](https://github.com/TheGrandWazoo/truenas-proxmox/relea
 
 ---
 
+## [Unreleased] — 4.0.3
+
+### Fixed
+- **WebSocket calls failed after the connection sat idle in a PVE daemon**
+  (#303). TrueNAS closes an idle WebSocket after 30–60 s (measured on SCALE
+  25.04 and 25.10). Long-lived `pvedaemon` workers reused their cached
+  connection after that and died with `closed unexpectedly during call
+  'pool.dataset.query'`. That failed VM creates (once leaving a VM in
+  `lock: create`), returned HTTP 500 on content listings, and made `status()`
+  report SCALE storages as inactive at random. The CLI was unaffected
+  because each `qm`/`pvesm` is a fresh process.
+  - Before every reuse, a cached connection must have nothing pending on
+    the socket, and if it has been idle for more than 10 s it must answer
+    `core.ping` within 5 s. Otherwise the plugin reconnects. A ping takes
+    2–4 ms, compared with 1–4 s for a reconnect and login.
+  - Read-only calls (`*.query`, `*.config`) that still hit a closed socket
+    reconnect and retry once. Writes are never retried.
+
+### Verified
+- Read-only idle probe on pve01: 4.0.2 fails after 60 s and 90 s of idle
+  time on SCALE 25.04 and 25.10. A long-lived process with the fix ran
+  `status` plus `list_images` every 45 s for 5 minutes against both hosts,
+  14/14 OK.
+
 ## [4.0.2] — 2026-10-13
 
 Volume lifecycle fixes. Every change is backward compatible and `storage.cfg` is unchanged.
diff --git a/README.md b/README.md
index 2d278ca..7f5cb13 100644
--- a/README.md
+++ b/README.md
@@ -648,6 +648,27 @@ ls /etc/pve/nodes/*/qemu-server/<id>.conf 2>/dev/null  # no output → VM no lon
 
 To free an orphan, use `pvesm free <storage>:<vol>`. On 4.0.1 and earlier, use the `vdisk_free` one-liner from the entry above. Freeing a VM's last disk also removes its now-empty per-VM target.
 
+### "WebSocket connection ... closed unexpectedly", or a SCALE storage flapping to inactive (4.0.0–4.0.2)
+
+**Symptom:** on TrueNAS SCALE 25.04+, requests through the Proxmox API, GUI or Terraform fail at random. Retrying sometimes helps. The error looks like this:
+
+```
+TrueNAS WebSocket connection to <host> closed unexpectedly during call 'pool.dataset.query'
+```
+
+Other symptoms:
+- VM creation fails, sometimes leaving the VM in `lock: create`.
+- Content listings return HTTP 500.
+- The storage shows `active: 0` for some requests and `active: 1` for others.
+- `qm`/`pvesm` on the command line work fine.
+
+**Cause:** TrueNAS closes an idle WebSocket after 30–60 s. Each long-lived `pvedaemon` worker kept its cached connection and reused it after TrueNAS had closed it. **Fixed in v4.0.3** ([#303](https://github.com/TheGrandWazoo/freenas-proxmox/issues/303)). Now a cached connection is checked before every reuse and pinged if it has been idle, and read-only calls reconnect and retry once. TrueNAS CORE and SCALE < 25.04 (REST) were never affected.
+
+**On 4.0.0–4.0.2:**
+- Upgrade.
+- If you can't upgrade yet, `systemctl restart pvedaemon` clears the stale connections, but only until they go idle again.
+- A VM left in `lock: create` with no disks can be removed with `qm unlock <vmid> && qm destroy <vmid>`.
+
 ### Filing a Bug Report
 
 Please use the [GitHub issue tracker](https://github.com/TheGrandWazoo/truenas-proxmox/issues) and include the [bug report template](.github/ISSUE_TEMPLATE/bug_report.md). Include relevant log lines from `syslog` (search for `FreeNAS::`).