Files
bambuddy/backend/app/api/routes/support.py
T
maziggy 52d6ac419a feat(support): record slicer CLI versions; harden sidecar update docs
Issue #1312 follow-up. Investigation traced the "Name cannot be empty"
  report to a sidecar image pre-dating the /profiles/bundle endpoint
  addition. Two changes so the next occurrence is self-diagnosable from
  the support bundle without a manual curl.

  Backend: new _fetch_slicer_health(url) helper does a 2s GET on /health,
  walks every non-dataPath key under checks looking for a version field
  (the wrapper labels both sidecars as checks.orcaslicer regardless of
  which CLI is bundled). _collect_slicer_api_info now exposes
  bambu_studio_version and orcaslicer_version. Strips trailing slash
  before appending /health to avoid double-slash 404s.

  Docs: bambuddy-wiki/docs/features/slicer-api.md gains a Quick Start
  callout that branch-built sidecars don't auto-update, a corrected
  /health troubleshooting entry (both "unknown" version and "orcaslicer"
  field name on bambu-studio-api are cosmetic wrapper bugs, not stale-
  image indicators), a new "Name cannot be empty" troubleshooting entry,
  and an Updating section that requires --no-cache --pull together
  (BuildKit caches the git context separately from layers, so --no-cache
  alone silently reuses the old checkout).
2026-05-13 11:38:36 +02:00

1383 lines
55 KiB
Python

"""Support endpoints for debug logging and support bundle generation."""
import asyncio
import importlib.metadata
import io
import ipaddress
import json
import logging
import os
import platform
import re
import zipfile
from datetime import datetime, timezone
from pathlib import Path
from fastapi import APIRouter, HTTPException, Query
from fastapi.responses import StreamingResponse
from pydantic import BaseModel
from sqlalchemy import func, select, text
from sqlalchemy.ext.asyncio import AsyncSession
from backend.app.core.auth import RequirePermissionIfAuthEnabled
from backend.app.core.config import APP_VERSION, settings
from backend.app.core.database import async_session
from backend.app.core.permissions import Permission
from backend.app.core.websocket import ws_manager
from backend.app.models.archive import PrintArchive
from backend.app.models.filament import Filament
from backend.app.models.notification import NotificationProvider
from backend.app.models.printer import Printer
from backend.app.models.project import Project
from backend.app.models.settings import Settings
from backend.app.models.smart_plug import SmartPlug
from backend.app.models.user import User
from backend.app.services.discovery import is_running_in_docker
from backend.app.services.network_utils import get_network_interfaces
from backend.app.services.printer_manager import printer_manager
router = APIRouter(prefix="/support", tags=["support"])
logger = logging.getLogger(__name__)
class DebugLoggingState(BaseModel):
enabled: bool
enabled_at: str | None = None
duration_seconds: int | None = None
class DebugLoggingToggle(BaseModel):
enabled: bool
async def _get_debug_setting(db: AsyncSession) -> tuple[bool, datetime | None]:
"""Get debug logging state from database."""
result = await db.execute(select(Settings).where(Settings.key == "debug_logging_enabled"))
enabled_setting = result.scalar_one_or_none()
result = await db.execute(select(Settings).where(Settings.key == "debug_logging_enabled_at"))
enabled_at_setting = result.scalar_one_or_none()
enabled = enabled_setting.value.lower() == "true" if enabled_setting else False
enabled_at = None
if enabled_at_setting and enabled_at_setting.value:
try:
enabled_at = datetime.fromisoformat(enabled_at_setting.value)
if enabled_at.tzinfo is None:
enabled_at = enabled_at.replace(tzinfo=timezone.utc)
except ValueError:
pass # Ignore malformed timestamp; enabled_at stays None
return enabled, enabled_at
async def _set_debug_setting(db: AsyncSession, enabled: bool) -> datetime | None:
"""Set debug logging state in database."""
# Update or create enabled setting
result = await db.execute(select(Settings).where(Settings.key == "debug_logging_enabled"))
setting = result.scalar_one_or_none()
if setting:
setting.value = str(enabled).lower()
else:
db.add(Settings(key="debug_logging_enabled", value=str(enabled).lower()))
# Update enabled_at timestamp
enabled_at = datetime.now(tz=timezone.utc) if enabled else None
result = await db.execute(select(Settings).where(Settings.key == "debug_logging_enabled_at"))
at_setting = result.scalar_one_or_none()
if at_setting:
at_setting.value = enabled_at.isoformat() if enabled_at else ""
else:
db.add(Settings(key="debug_logging_enabled_at", value=enabled_at.isoformat() if enabled_at else ""))
await db.commit()
return enabled_at
def _apply_log_level(debug: bool):
"""Apply log level change to root logger."""
root_logger = logging.getLogger()
new_level = logging.DEBUG if debug else logging.INFO
root_logger.setLevel(new_level)
for handler in root_logger.handlers:
handler.setLevel(new_level)
# Also adjust third-party loggers. httpx/httpcore stay pinned to WARNING
# even in debug mode — at INFO/DEBUG they log full request URLs, which
# leaks secrets embedded in webhook URLs (Discord, generic webhooks, etc.).
logging.getLogger("sqlalchemy.engine").setLevel(logging.WARNING)
logging.getLogger("aiosqlite").setLevel(logging.WARNING)
logging.getLogger("httpcore").setLevel(logging.WARNING)
logging.getLogger("httpx").setLevel(logging.WARNING)
logging.getLogger("paho.mqtt").setLevel(logging.DEBUG if debug else logging.WARNING)
logger.info("Log level changed to %s", "DEBUG" if debug else "INFO")
@router.get("/debug-logging", response_model=DebugLoggingState)
async def get_debug_logging_state(
_: User | None = RequirePermissionIfAuthEnabled(Permission.SETTINGS_READ),
):
"""Get current debug logging state."""
async with async_session() as db:
enabled, enabled_at = await _get_debug_setting(db)
duration = None
if enabled and enabled_at:
duration = int((datetime.now(tz=timezone.utc) - enabled_at).total_seconds())
return DebugLoggingState(
enabled=enabled,
enabled_at=enabled_at.isoformat() if enabled_at else None,
duration_seconds=duration,
)
@router.post("/debug-logging", response_model=DebugLoggingState)
async def toggle_debug_logging(
toggle: DebugLoggingToggle,
_: User | None = RequirePermissionIfAuthEnabled(Permission.SETTINGS_UPDATE),
):
"""Enable or disable debug logging."""
async with async_session() as db:
enabled_at = await _set_debug_setting(db, toggle.enabled)
_apply_log_level(toggle.enabled)
duration = None
if toggle.enabled and enabled_at:
duration = int((datetime.now(tz=timezone.utc) - enabled_at).total_seconds())
return DebugLoggingState(
enabled=toggle.enabled,
enabled_at=enabled_at.isoformat() if enabled_at else None,
duration_seconds=duration,
)
class LogEntry(BaseModel):
"""A single log entry."""
timestamp: str
level: str
logger_name: str
message: str
class LogsResponse(BaseModel):
"""Response containing log entries."""
entries: list[LogEntry]
total_in_file: int
filtered_count: int
# Log line regex pattern: "2024-01-15 10:30:45,123 INFO [module.name] Message here"
LOG_LINE_PATTERN = re.compile(r"^(\d{4}-\d{2}-\d{2}\s+\d{2}:\d{2}:\d{2},\d{3})\s+(\w+)\s+\[([^\]]+)\]\s+(.*)$")
def _parse_log_line(line: str) -> LogEntry | None:
"""Parse a single log line into a LogEntry."""
match = LOG_LINE_PATTERN.match(line.strip())
if match:
return LogEntry(
timestamp=match.group(1),
level=match.group(2),
logger_name=match.group(3),
message=match.group(4),
)
return None
def _read_log_entries(
limit: int = 200,
level_filter: str | None = None,
search: str | None = None,
) -> tuple[list[LogEntry], int]:
"""Read and parse log entries from file with optional filtering."""
log_file = settings.log_dir / "bambuddy.log"
if not log_file.exists():
return [], 0
entries: list[LogEntry] = []
total_lines = 0
try:
with open(log_file, encoding="utf-8", errors="replace") as f:
# Read all lines and process
lines = f.readlines()
total_lines = len(lines)
# Parse lines in reverse order (newest first)
current_entry: LogEntry | None = None
multi_line_buffer: list[str] = []
for line in reversed(lines):
parsed = _parse_log_line(line)
if parsed:
# Found a new log entry start
if current_entry:
# Apply filters and add previous entry (without multi_line_buffer - it belongs to new entry)
should_include = True
# Level filter
if level_filter and current_entry.level.upper() != level_filter.upper():
should_include = False
# Search filter (case-insensitive)
if search and should_include:
search_lower = search.lower()
if not (
search_lower in current_entry.message.lower()
or search_lower in current_entry.logger_name.lower()
):
should_include = False
if should_include:
entries.append(current_entry)
if len(entries) >= limit:
break
# Set new entry and attach any accumulated multi-line content to it
# (in reverse order, continuation lines come before their parent entry)
current_entry = parsed
if multi_line_buffer:
current_entry.message += "\n" + "\n".join(reversed(multi_line_buffer))
multi_line_buffer = []
elif line.strip():
# Continuation of multi-line log entry (will be attached to next parsed entry)
multi_line_buffer.append(line.rstrip())
# Don't forget the last (oldest) entry
# Note: any remaining multi_line_buffer would be orphaned lines before the first entry
if current_entry and len(entries) < limit:
should_include = True
if level_filter and current_entry.level.upper() != level_filter.upper():
should_include = False
if search and should_include:
search_lower = search.lower()
if not (
search_lower in current_entry.message.lower()
or search_lower in current_entry.logger_name.lower()
):
should_include = False
if should_include:
entries.append(current_entry)
except Exception as e:
logger.error("Error reading log file: %s", e)
return [], 0
# Entries are already in newest-first order
return entries, total_lines
@router.get("/logs", response_model=LogsResponse)
async def get_logs(
limit: int = Query(200, ge=1, le=1000, description="Maximum number of entries to return"),
level: str | None = Query(None, description="Filter by log level (DEBUG, INFO, WARNING, ERROR)"),
search: str | None = Query(None, description="Search in message or logger name"),
_: User | None = RequirePermissionIfAuthEnabled(Permission.SETTINGS_READ),
):
"""Get recent application log entries with optional filtering."""
entries, total_lines = _read_log_entries(limit=limit, level_filter=level, search=search)
return LogsResponse(
entries=entries,
total_in_file=total_lines,
filtered_count=len(entries),
)
@router.delete("/logs")
async def clear_logs(
_: User | None = RequirePermissionIfAuthEnabled(Permission.SETTINGS_UPDATE),
):
"""Clear the application log file."""
log_file = settings.log_dir / "bambuddy.log"
if log_file.exists():
try:
# Truncate the file instead of deleting (keeps file handles valid)
with open(log_file, "w", encoding="utf-8") as f:
f.write("")
logger.info("Log file cleared by user")
return {"message": "Logs cleared successfully"}
except Exception as e:
logger.error("Error clearing log file: %s", e, exc_info=True)
raise HTTPException(status_code=500, detail="Failed to clear logs. Check server logs for details.")
return {"message": "Log file does not exist"}
def _sanitize_path(path: str) -> str:
"""Remove username from paths for privacy."""
# Replace /home/username/ or /Users/username/ with /home/[user]/
path = re.sub(r"/home/[^/]+/", "/home/[user]/", path)
path = re.sub(r"/Users/[^/]+/", "/Users/[user]/", path)
# Replace /opt/username/ patterns
path = re.sub(r"/opt/[^/]+/", "/opt/[user]/", path)
return path
def _detect_docker_network_mode() -> str:
"""Detect Docker network mode by checking for host-level interfaces.
In host mode the container shares the host network namespace, so Docker
infrastructure interfaces (docker0, br-*, veth*) are visible. In bridge
mode the container is isolated and only sees its own veth (named eth0).
"""
try:
import socket
for _idx, name in socket.if_nameindex():
if name.startswith(("docker", "br-", "veth", "virbr")):
return "host"
except Exception:
pass
return "bridge"
def _mask_subnet(subnet: str) -> str:
"""Mask the first two octets of a subnet string. e.g. '192.168.1.0/24' -> 'x.x.1.0/24'."""
try:
parts = subnet.split(".")
if len(parts) >= 4:
parts[0] = "x"
parts[1] = "x"
return ".".join(parts)
except Exception:
pass
return subnet
def _anonymize_mqtt_broker(broker: str) -> str:
"""Anonymize MQTT broker address. IPs become [IP], hostnames become *.domain."""
if not broker:
return ""
try:
ipaddress.ip_address(broker)
return "[IP]"
except ValueError:
# It's a hostname — show *.domain pattern
parts = broker.split(".")
if len(parts) >= 2:
return "*." + ".".join(parts[-2:])
return broker
async def _check_port(ip: str, port: int, timeout: float = 2.0) -> bool:
"""Test TCP connectivity to ip:port. Returns True if reachable."""
try:
_reader, writer = await asyncio.wait_for(asyncio.open_connection(ip, port), timeout=timeout)
writer.close()
await writer.wait_closed()
return True
except Exception:
return False
def _get_container_memory_limit() -> int | None:
"""Read cgroup memory limit. Returns bytes or None."""
# cgroup v2
v2 = Path("/sys/fs/cgroup/memory.max")
if v2.exists():
try:
val = v2.read_text().strip()
if val != "max":
return int(val)
except Exception:
pass
# cgroup v1
v1 = Path("/sys/fs/cgroup/memory/memory.limit_in_bytes")
if v1.exists():
try:
val = int(v1.read_text().strip())
# Values near page-aligned max (2^63-4096) mean unlimited
if val < 2**62:
return val
except Exception:
pass
return None
def _format_bytes(size_bytes: int) -> str:
"""Format bytes into human-readable string."""
if size_bytes < 1024:
return f"{size_bytes} B"
if size_bytes < 1024 * 1024:
return f"{size_bytes / 1024:.1f} KB"
if size_bytes < 1024 * 1024 * 1024:
return f"{size_bytes / (1024 * 1024):.1f} MB"
return f"{size_bytes / (1024 * 1024 * 1024):.2f} GB"
async def _collect_auth_info(db: AsyncSession) -> dict:
"""Auth-related configuration that's stored OUTSIDE the settings table.
The settings-table passthrough already captures `ldap_*`, `advanced_auth_enabled`,
etc. The blocks below come from dedicated tables that the support bundle did
not previously surface — every recent SSO / 2FA / group bug needed this data
to triage.
"""
from backend.app.models.api_key import APIKey
from backend.app.models.group import Group
from backend.app.models.long_lived_token import LongLivedToken
from backend.app.models.oidc_provider import OIDCProvider, UserOIDCLink
from backend.app.models.user_otp_code import UserOTPCode
from backend.app.models.user_totp import UserTOTP
now = datetime.now(timezone.utc)
auth: dict = {}
# OIDC providers — names are public (login-button labels), no secrets.
providers_result = await db.execute(select(OIDCProvider).order_by(OIDCProvider.id))
providers = providers_result.scalars().all()
oidc_list = []
for p in providers:
# Count linked users per provider — separate query so failure on one
# provider doesn't blank the whole list.
try:
link_count = (
await db.execute(select(func.count(UserOIDCLink.id)).where(UserOIDCLink.provider_id == p.id))
).scalar() or 0
except Exception:
link_count = None
oidc_list.append(
{
"name": p.name,
"is_enabled": p.is_enabled,
"scopes": p.scopes,
"email_claim": p.email_claim,
"require_email_verified": p.require_email_verified,
"auto_create_users": p.auto_create_users,
"auto_link_existing_accounts": p.auto_link_existing_accounts,
"has_default_group": p.default_group_id is not None,
"has_icon": bool(p.icon_url),
"linked_user_count": link_count,
}
)
auth["oidc_providers"] = oidc_list
# 2FA enrollment — counts only, no per-user data.
totp_enabled = (
await db.execute(select(func.count(UserTOTP.id)).where(UserTOTP.is_enabled.is_(True)))
).scalar() or 0
auth["users_with_totp"] = totp_enabled
# Active (not-yet-expired, not-yet-used) email OTP codes — bounded count;
# spikes here would point at someone hammering the email OTP flow.
email_otp_pending = (
await db.execute(
select(func.count(UserOTPCode.id)).where(
UserOTPCode.used.is_(False),
UserOTPCode.expires_at > now,
)
)
).scalar() or 0
auth["email_otp_codes_pending"] = email_otp_pending
# API keys
api_keys_total = (await db.execute(select(func.count(APIKey.id)))).scalar() or 0
api_keys_enabled = (await db.execute(select(func.count(APIKey.id)).where(APIKey.enabled.is_(True)))).scalar() or 0
api_keys_expired = (
await db.execute(
select(func.count(APIKey.id)).where(
APIKey.expires_at.is_not(None),
APIKey.expires_at < now,
)
)
).scalar() or 0
auth["api_keys_total"] = api_keys_total
auth["api_keys_enabled"] = api_keys_enabled
auth["api_keys_expired"] = api_keys_expired
# Long-lived tokens (camera-stream tokens used by kiosks etc.)
llt_total = (await db.execute(select(func.count(LongLivedToken.id)))).scalar() or 0
llt_active = (
await db.execute(
select(func.count(LongLivedToken.id)).where(
LongLivedToken.revoked_at.is_(None),
LongLivedToken.expires_at > now,
)
)
).scalar() or 0
auth["long_lived_tokens_total"] = llt_total
auth["long_lived_tokens_active"] = llt_active
# Groups — system vs custom split matters for permission triage.
groups_system = (await db.execute(select(func.count(Group.id)).where(Group.is_system.is_(True)))).scalar() or 0
groups_custom = (await db.execute(select(func.count(Group.id)).where(Group.is_system.is_(False)))).scalar() or 0
auth["groups_system"] = groups_system
auth["groups_custom"] = groups_custom
return auth
async def _collect_library_info(db: AsyncSession) -> dict:
"""Library file / folder totals, including external-link and trash counts."""
from backend.app.models.external_link import ExternalLink
from backend.app.models.library import LibraryFile, LibraryFolder
info: dict = {}
info["library_files_total"] = (
await db.execute(select(func.count(LibraryFile.id)).where(LibraryFile.deleted_at.is_(None)))
).scalar() or 0
info["library_files_in_trash"] = (
await db.execute(select(func.count(LibraryFile.id)).where(LibraryFile.deleted_at.is_not(None)))
).scalar() or 0
info["library_folders_total"] = (await db.execute(select(func.count(LibraryFolder.id)))).scalar() or 0
info["external_folders_total"] = (
await db.execute(select(func.count(LibraryFolder.id)).where(LibraryFolder.is_external.is_(True)))
).scalar() or 0
info["external_links_total"] = (await db.execute(select(func.count(ExternalLink.id)))).scalar() or 0
# MakerWorld imports — counted here because they're LibraryFile rows with
# source_type='makerworld' (the import path doesn't have its own table).
info["makerworld_imports_total"] = (
await db.execute(
select(func.count(LibraryFile.id)).where(
LibraryFile.deleted_at.is_(None),
LibraryFile.source_type == "makerworld",
)
)
).scalar() or 0
return info
async def _collect_inventory_info(db: AsyncSession) -> dict:
"""Spool / k-profile totals from the inventory feature."""
from backend.app.models.spool import Spool
from backend.app.models.spool_k_profile import SpoolKProfile
from backend.app.models.spoolman_k_profile import SpoolmanKProfile
info: dict = {}
info["spools_internal"] = (await db.execute(select(func.count(Spool.id)))).scalar() or 0
info["k_profiles_internal"] = (await db.execute(select(func.count(SpoolKProfile.id)))).scalar() or 0
info["k_profiles_spoolman"] = (await db.execute(select(func.count(SpoolmanKProfile.id)))).scalar() or 0
return info
async def _collect_queue_info(db: AsyncSession) -> dict:
"""Print-queue health: pending count + oldest pending age."""
from backend.app.models.print_queue import PrintQueueItem
info: dict = {}
info["pending_total"] = (
await db.execute(select(func.count(PrintQueueItem.id)).where(PrintQueueItem.status == "pending"))
).scalar() or 0
info["manual_start_pending"] = (
await db.execute(
select(func.count(PrintQueueItem.id)).where(
PrintQueueItem.status == "pending",
PrintQueueItem.manual_start.is_(True),
)
)
).scalar() or 0
# Oldest pending item — derived from created_at to detect items stuck in queue
# (target printer offline, missing filament match, etc.).
oldest_row = (
await db.execute(
select(PrintQueueItem.created_at)
.where(PrintQueueItem.status == "pending")
.order_by(PrintQueueItem.created_at)
.limit(1)
)
).scalar_one_or_none()
if oldest_row is not None:
# created_at is naive in this codebase (server_default=func.now()); compare
# against naive utc-now to get the actual age without TZ-conversion surprises.
age = (datetime.now() - oldest_row).total_seconds()
info["oldest_pending_age_seconds"] = int(age)
else:
info["oldest_pending_age_seconds"] = None
return info
async def _collect_maintenance_info(db: AsyncSession) -> dict:
"""Maintenance schedule totals: enabled items count + last-serviced-never count."""
from backend.app.models.maintenance import PrinterMaintenance
info: dict = {}
info["items_total"] = (await db.execute(select(func.count(PrinterMaintenance.id)))).scalar() or 0
info["items_enabled"] = (
await db.execute(select(func.count(PrinterMaintenance.id)).where(PrinterMaintenance.enabled.is_(True)))
).scalar() or 0
return info
async def _collect_github_backup_info(db: AsyncSession) -> dict:
"""GitHub-backup configs: count per provider + recent-failure indicator."""
from backend.app.models.github_backup import GitHubBackupConfig
rows = (await db.execute(select(GitHubBackupConfig))).scalars().all()
providers_used: dict[str, int] = {}
last_failure_count = 0
schedule_enabled_count = 0
for cfg in rows:
providers_used[cfg.provider] = providers_used.get(cfg.provider, 0) + 1
if cfg.last_backup_status == "failed":
last_failure_count += 1
if cfg.schedule_enabled:
schedule_enabled_count += 1
return {
"configs_total": len(rows),
"providers_used": providers_used,
"schedule_enabled_count": schedule_enabled_count,
"last_failure_count": last_failure_count,
}
async def _check_url_reachable(url: str, timeout: float = 2.0) -> bool | None:
"""Single HEAD/GET ping with a short timeout. Returns None if URL is empty."""
if not url or not url.strip():
return None
try:
import httpx
async with httpx.AsyncClient(timeout=timeout, verify=False) as client: # noqa: S501 — local sidecars often use self-signed
r = await client.get(url, follow_redirects=False)
# Anything that returned a status code counts as reachable, even 404
# (the API server is up, just the path was wrong) — separates network
# failure from configuration mistakes for the user.
return r.status_code is not None
except Exception:
return False
async def _fetch_slicer_health(url: str, timeout: float = 2.0) -> dict | None:
"""Fetch ``/health`` from a slicer sidecar and extract the CLI version.
Returns ``None`` when ``url`` is empty (so the caller can distinguish
"not configured" from "unreachable"). On any failure to fetch or parse,
returns ``{"reachable": False, "version": None}``. The slicer-API wrapper
labels both sidecars' CLI under ``checks.orcaslicer`` regardless of which
slicer is actually bundled (cosmetic wrapper bug), so we read the version
from whichever non-``dataPath`` child key exists rather than hardcoding
one. This lets the bundle reviewer answer "is the user running the image
they think they are?" without a separate curl round-trip.
"""
if not url or not url.strip():
return None
health_url = url.rstrip("/") + "/health"
try:
import httpx
async with httpx.AsyncClient(timeout=timeout, verify=False) as client: # noqa: S501 — local sidecars often use self-signed
r = await client.get(health_url, follow_redirects=False)
if r.status_code != 200:
return {"reachable": True, "version": None}
try:
data = r.json()
except Exception:
return {"reachable": True, "version": None}
checks = data.get("checks") if isinstance(data, dict) else None
if not isinstance(checks, dict):
return {"reachable": True, "version": None}
for key, value in checks.items():
if key == "dataPath":
continue
if isinstance(value, dict) and "version" in value:
return {"reachable": True, "version": value.get("version")}
return {"reachable": True, "version": None}
except Exception:
return {"reachable": False, "version": None}
async def _collect_slicer_api_info() -> dict:
"""Reachability check for configured slicer-API sidecars.
Mirrors the URL-resolution precedence used by the real slicer routes
(``archives.py:_slice_for_archive`` and ``library.py``) — DB setting first,
falling back to ``app_settings.bambu_studio_api_url`` / ``slicer_api_url``
which themselves respect the ``BAMBU_STUDIO_API_URL`` / ``SLICER_API_URL``
env vars and default to ``http://localhost:3001`` / ``http://localhost:3003``.
A bundle-time reachability check that only looked at the DB setting would
return ``null`` for every user who runs the sidecar via env var or on the
default port — i.e. most users.
Also reads URLs directly from ``Settings.value`` rather than from
``info["settings"]``, which has already been redacted by the time the
integrations block runs (``bambu_studio_api_url`` matches the ``url``
keyword filter, so its value there is ``"[REDACTED]"`` and pinging that
crashes httpx).
"""
async with async_session() as db:
keys_we_need = (
"use_slicer_api",
"preferred_slicer",
"bambu_studio_api_url",
"orcaslicer_api_url",
)
rows = (await db.execute(select(Settings).where(Settings.key.in_(keys_we_need)))).scalars().all()
raw = {s.key: (s.value or "") for s in rows}
# Resolve with the same DB-then-env-then-default precedence as the route
# that the slicer-API client actually uses, so the bundle reflects what
# the running app would resolve at request time.
bs_db = raw.get("bambu_studio_api_url", "").strip()
oc_db = raw.get("orcaslicer_api_url", "").strip()
bs_url = bs_db or (settings.bambu_studio_api_url or "").strip()
oc_url = oc_db or (settings.slicer_api_url or "").strip()
info: dict = {
"enabled": (raw.get("use_slicer_api", "false") or "false").lower() == "true",
"preferred": raw.get("preferred_slicer", ""),
# Layer accounting helps triage: was the URL set in the DB, or are
# we falling through to the env-var / default? "Reachable but no
# DB setting" is the env-var case.
"bambu_studio_url_set_in_db": bool(bs_db),
"orcaslicer_url_set_in_db": bool(oc_db),
# Effective URL is the resolved one — kept as a host-portion-only
# echo so we can confirm it's the expected sidecar without leaking
# the full URL (which `url` keyword would have redacted anyway).
"bambu_studio_url_source": ("db" if bs_db else ("env_or_default" if bs_url else "unset")),
"orcaslicer_url_source": ("db" if oc_db else ("env_or_default" if oc_url else "unset")),
}
if info["enabled"]:
bs_health, oc_health = await asyncio.gather(
_fetch_slicer_health(bs_url),
_fetch_slicer_health(oc_url),
)
info["bambu_studio_reachable"] = (bs_health or {}).get("reachable") if bs_health is not None else None
info["bambu_studio_version"] = (bs_health or {}).get("version") if bs_health is not None else None
info["orcaslicer_reachable"] = (oc_health or {}).get("reachable") if oc_health is not None else None
info["orcaslicer_version"] = (oc_health or {}).get("version") if oc_health is not None else None
return info
def _parse_obico_enabled_printers(raw: str) -> set[int]:
"""Parse the comma-separated `obico_enabled_printers` setting. Same shape as
obico_detection.py uses but tolerant of legacy formats."""
if not raw or not raw.strip():
return set()
result: set[int] = set()
for token in raw.split(","):
token = token.strip()
if not token:
continue
try:
result.add(int(token))
except ValueError:
continue
return result
async def _collect_support_info() -> dict:
"""Collect all support information."""
in_docker = is_running_in_docker()
info = {
"generated_at": datetime.now().isoformat(),
"app": {
"version": APP_VERSION,
"debug_mode": settings.debug,
},
"system": {
"platform": platform.system(),
"platform_release": platform.release(),
"platform_version": platform.version(),
"architecture": platform.machine(),
"python_version": platform.python_version(),
},
"environment": {
"docker": in_docker,
"data_dir": _sanitize_path(str(settings.base_dir)),
"log_dir": _sanitize_path(str(settings.log_dir)),
"timezone": os.environ.get("TZ", ""),
},
"database": {},
"printers": [],
"settings": {},
}
# Docker-specific info
if in_docker:
try:
mem_limit = _get_container_memory_limit()
info["docker"] = {
"container_memory_limit_bytes": mem_limit,
"container_memory_limit_formatted": _format_bytes(mem_limit) if mem_limit else None,
"network_mode_hint": _detect_docker_network_mode(),
}
except Exception:
logger.debug("Failed to collect Docker info", exc_info=True)
async with async_session() as db:
# Database stats
result = await db.execute(select(func.count(PrintArchive.id)))
info["database"]["archives_total"] = result.scalar() or 0
result = await db.execute(select(func.count(PrintArchive.id)).where(PrintArchive.status == "completed"))
info["database"]["archives_completed"] = result.scalar() or 0
result = await db.execute(select(func.count(Printer.id)))
info["database"]["printers_total"] = result.scalar() or 0
result = await db.execute(select(func.count(Filament.id)))
info["database"]["filaments_total"] = result.scalar() or 0
result = await db.execute(select(func.count(Project.id)))
info["database"]["projects_total"] = result.scalar() or 0
result = await db.execute(select(func.count(SmartPlug.id)))
info["database"]["smart_plugs_total"] = result.scalar() or 0
# Printer info (anonymized - no names, IPs, or serials)
result = await db.execute(select(Printer))
printers = result.scalars().all()
statuses = printer_manager.get_all_statuses()
# Pre-load the obico per-printer enabled-list. Settings are loaded later
# in this function (and would overwrite this key in info["settings"]),
# so do a targeted query here for the per-printer flag below.
obico_enabled_set: set[int] = set()
try:
obico_row = (
await db.execute(select(Settings).where(Settings.key == "obico_enabled_printers"))
).scalar_one_or_none()
if obico_row is not None:
obico_enabled_set = _parse_obico_enabled_printers(obico_row.value)
except Exception:
logger.debug("Failed to load obico_enabled_printers", exc_info=True)
# Check reachability in parallel
reachability_tasks = [_check_port(p.ip_address, 8883) for p in printers]
reachable_results = await asyncio.gather(*reachability_tasks, return_exceptions=True)
for i, printer in enumerate(printers):
state = statuses.get(printer.id)
reachable = reachable_results[i] if not isinstance(reachable_results[i], Exception) else False
# Count AMS units and trays from raw_data
ams_unit_count = 0
ams_tray_count = 0
has_vt_tray = False
if state:
ams_data = state.raw_data.get("ams")
if isinstance(ams_data, list):
ams_units = ams_data
elif isinstance(ams_data, dict) and "ams" in ams_data:
ams_units = ams_data["ams"] if isinstance(ams_data["ams"], list) else []
else:
ams_units = []
ams_unit_count = len(ams_units)
for unit in ams_units:
trays = unit.get("tray", [])
ams_tray_count += len([t for t in trays if t.get("tray_type")])
has_vt_tray = bool(state.raw_data.get("vt_tray"))
info["printers"].append(
{
"index": i + 1,
"model": printer.model or "Unknown",
"nozzle_count": printer.nozzle_count,
"is_active": printer.is_active,
"mqtt_connected": state.connected if state else False,
"state": state.state if state else "unknown",
"firmware_version": state.firmware_version if state else None,
"wifi_signal": state.wifi_signal if state else None,
"reachable": bool(reachable),
"ams_unit_count": ams_unit_count,
"ams_tray_count": ams_tray_count,
"has_vt_tray": has_vt_tray,
"external_camera_configured": bool(printer.external_camera_url),
"plate_detection_enabled": printer.plate_detection_enabled,
"obico_enabled": printer.id in obico_enabled_set,
"hms_error_count": len(state.hms_errors) if state else 0,
"developer_mode": state.developer_mode if state else None,
"nozzle_rack_count": len(state.nozzle_rack) if state else 0,
}
)
# Virtual printers
try:
from backend.app.models.virtual_printer import VirtualPrinter
from backend.app.services.virtual_printer import VIRTUAL_PRINTER_MODELS, virtual_printer_manager
result = await db.execute(select(VirtualPrinter).order_by(VirtualPrinter.id))
vps = result.scalars().all()
info["virtual_printers"] = []
for vp in vps:
instance = virtual_printer_manager.get_instance(vp.id)
status = instance.get_status() if instance else None
model_code = vp.model or "C12"
info["virtual_printers"].append(
{
"index": vp.id,
"enabled": vp.enabled,
"mode": vp.mode,
"model": model_code,
"model_name": VIRTUAL_PRINTER_MODELS.get(model_code, model_code),
"has_target_printer": vp.target_printer_id is not None,
"has_bind_ip": bool(vp.bind_ip),
"running": status.get("running", False) if status else False,
"pending_files": status.get("pending_files", 0) if status else 0,
}
)
except Exception:
logger.debug("Failed to collect virtual printer info", exc_info=True)
# All settings — sensitive values are redacted rather than dropped so
# new settings automatically show up in support bundles without a code
# change. The value is replaced with "[REDACTED]" but the key is kept
# so we can still see which integrations are configured.
result = await db.execute(select(Settings))
all_settings = result.scalars().all()
sensitive_keys = {
"access_code",
"password",
"token",
"secret",
"api_key",
"auth_key", # Tailscale auth keys: virtual_printer_tailscale_auth_key
"installation_id",
"cloud_token",
"mqtt_password",
"email",
"username",
"vapid",
"private_key",
"public_key",
"webhook",
"url",
"path", # Filesystem paths may contain usernames
"config", # URLs may contain IPs, configs may have embedded secrets
"_ip", # IP address fields (e.g. virtual_printer_remote_interface_ip)
"host",
"broker", # MQTT broker hostname / IP — network exposure
"credential",
}
# Value-based safety net: redact anything whose value carries an
# unambiguous secret prefix, even if the key name didn't match.
# `tskey-` is the Tailscale auth-key prefix — future Tailscale settings
# with unexpected names won't leak just because we forgot to add them.
sensitive_value_prefixes = ("tskey-",)
for s in all_settings:
key_lower = s.key.lower()
value = s.value or ""
if any(sensitive in key_lower for sensitive in sensitive_keys) or any(
value.startswith(prefix) for prefix in sensitive_value_prefixes
):
# Preserve shape: mark presence without leaking the value
info["settings"][s.key] = "[REDACTED]" if s.value else ""
else:
info["settings"][s.key] = s.value
# Notification providers (anonymized — type/enabled/error status only)
try:
result = await db.execute(select(NotificationProvider))
providers = result.scalars().all()
info["integrations"] = info.get("integrations", {})
info["integrations"]["notification_providers"] = [
{
"type": p.provider_type,
"enabled": p.enabled,
"has_last_error": bool(p.last_error),
}
for p in providers
]
except Exception:
logger.debug("Failed to collect notification provider info", exc_info=True)
# Database health
try:
from backend.app.core.db_dialect import is_sqlite
if is_sqlite():
result = await db.execute(text("PRAGMA journal_mode"))
journal_mode = result.scalar()
result = await db.execute(text("PRAGMA quick_check"))
quick_check = result.scalar()
db_path = settings.base_dir / "bambuddy.db"
db_size = db_path.stat().st_size if db_path.exists() else 0
wal_path = settings.base_dir / "bambuddy.db-wal"
wal_size = wal_path.stat().st_size if wal_path.exists() else 0
info["database_health"] = {
"backend": "sqlite",
"journal_mode": journal_mode,
"quick_check": quick_check,
"db_size_bytes": db_size,
"wal_size_bytes": wal_size,
}
else:
result = await db.execute(text("SELECT version()"))
pg_version = result.scalar()
result = await db.execute(text("SELECT pg_database_size(current_database())"))
db_size = result.scalar() or 0
info["database_health"] = {
"backend": "postgresql",
"version": pg_version,
"db_size_bytes": db_size,
}
except Exception:
logger.debug("Failed to collect database health info", exc_info=True)
# Auth section — OIDC, 2FA, API keys, long-lived tokens, groups.
# Stored in dedicated tables that the settings-table passthrough doesn't see.
try:
async with async_session() as auth_db:
info["auth"] = await _collect_auth_info(auth_db)
except Exception:
logger.debug("Failed to collect auth info", exc_info=True)
# Library + folder + makerworld import totals
try:
async with async_session() as lib_db:
info["library"] = await _collect_library_info(lib_db)
except Exception:
logger.debug("Failed to collect library info", exc_info=True)
# Spool / k-profile totals (inventory feature)
try:
async with async_session() as inv_db:
info["inventory"] = await _collect_inventory_info(inv_db)
except Exception:
logger.debug("Failed to collect inventory info", exc_info=True)
# Print queue health
try:
async with async_session() as q_db:
info["queue"] = await _collect_queue_info(q_db)
except Exception:
logger.debug("Failed to collect queue info", exc_info=True)
# Maintenance schedules
try:
async with async_session() as m_db:
info["maintenance"] = await _collect_maintenance_info(m_db)
except Exception:
logger.debug("Failed to collect maintenance info", exc_info=True)
# Integrations (lazy imports to avoid circular dependencies)
info.setdefault("integrations", {})
# Spoolman
try:
from backend.app.services.spoolman import get_spoolman_client
client = await get_spoolman_client()
if client:
reachable = await client.health_check()
info["integrations"]["spoolman"] = {"enabled": True, "reachable": reachable}
else:
info["integrations"]["spoolman"] = {"enabled": False, "reachable": False}
except Exception:
logger.debug("Failed to collect Spoolman info", exc_info=True)
# MQTT relay
try:
from backend.app.services.mqtt_relay import mqtt_relay
status = mqtt_relay.get_status()
info["integrations"]["mqtt_relay"] = {
"enabled": status.get("enabled", False),
"connected": status.get("connected", False),
"broker": _anonymize_mqtt_broker(status.get("broker", "")),
"port": status.get("port", 0),
"topic_prefix": status.get("topic_prefix", ""),
}
except Exception:
logger.debug("Failed to collect MQTT relay info", exc_info=True)
# SpoolBuddy devices (anonymized — no hostnames, IPs or device IDs)
try:
async with async_session() as db:
from backend.app.models.spoolbuddy_device import SpoolBuddyDevice
result = await db.execute(select(SpoolBuddyDevice))
devices = result.scalars().all()
info["integrations"]["spoolbuddy"] = {
"device_count": len(devices),
"online_count": sum(
1
for d in devices
if d.last_seen
and (datetime.now(tz=timezone.utc) - d.last_seen.replace(tzinfo=timezone.utc)).total_seconds() < 30
),
"devices": [
{
"index": i + 1,
"firmware_version": d.firmware_version,
"has_nfc": d.has_nfc,
"has_scale": d.has_scale,
"nfc_reader_type": d.nfc_reader_type,
"nfc_connection": d.nfc_connection,
"has_backlight": d.has_backlight,
"nfc_ok": d.nfc_ok,
"scale_ok": d.scale_ok,
"uptime_s": d.uptime_s,
"calibration_factor": d.calibration_factor,
"tare_offset": d.tare_offset,
"last_calibrated_at": d.last_calibrated_at.isoformat() if d.last_calibrated_at else None,
"update_status": d.update_status,
}
for i, d in enumerate(devices)
],
}
except Exception:
logger.debug("Failed to collect SpoolBuddy info", exc_info=True)
# Home Assistant (check ha_enabled setting)
try:
info["integrations"]["homeassistant"] = {
"enabled": info["settings"].get("ha_enabled", "false").lower() == "true",
}
except Exception:
logger.debug("Failed to collect Home Assistant info", exc_info=True)
# GitHub backup — providers + recent-failure counts from github_backup_config.
try:
async with async_session() as gb_db:
info["integrations"]["github_backup"] = await _collect_github_backup_info(gb_db)
except Exception:
logger.debug("Failed to collect GitHub backup info", exc_info=True)
# Slicer-API sidecar reachability (#X1C-investigation-style triage)
try:
info["integrations"]["slicer_api"] = await _collect_slicer_api_info()
except Exception:
logger.debug("Failed to collect slicer-API info", exc_info=True)
# Dependencies
try:
dep_packages = [
"fastapi",
"uvicorn",
"pydantic",
"sqlalchemy",
"paho-mqtt",
"psutil",
"httpx",
"aiofiles",
"cryptography",
"opencv-python-headless",
"numpy",
]
info["dependencies"] = {}
for pkg in dep_packages:
try:
info["dependencies"][pkg] = importlib.metadata.version(pkg)
except importlib.metadata.PackageNotFoundError:
info["dependencies"][pkg] = None
except Exception:
logger.debug("Failed to collect dependency info", exc_info=True)
# Log file info
try:
log_file = settings.log_dir / "bambuddy.log"
if log_file.exists():
size = log_file.stat().st_size
info["log_file"] = {
"size_bytes": size,
"size_formatted": _format_bytes(size),
}
else:
info["log_file"] = {"size_bytes": 0, "size_formatted": "0 B"}
except Exception:
logger.debug("Failed to collect log file info", exc_info=True)
# Network interfaces (subnets with first two octets masked)
try:
interfaces = get_network_interfaces()
info["network"] = {
"interface_count": len(interfaces),
"interfaces": [{"name": iface["name"], "subnet": _mask_subnet(iface["subnet"])} for iface in interfaces],
}
except Exception:
logger.debug("Failed to collect network info", exc_info=True)
# WebSocket connections
try:
info["websockets"] = {
"active_connections": len(ws_manager.active_connections),
}
except Exception:
logger.debug("Failed to collect WebSocket info", exc_info=True)
return info
def _sanitize_log_content(content: str, sensitive_strings: dict[str, str] | None = None) -> str:
"""Remove sensitive data from log content."""
# First, replace known sensitive values (database-aware exact matching)
# This catches printer names, usernames, and other arbitrary user-chosen strings
# that regex patterns cannot detect
if sensitive_strings:
# Sort by length descending to avoid partial matches (e.g. "My Printer 1" before "My Printer")
for value, label in sorted(sensitive_strings.items(), key=lambda x: len(x[0]), reverse=True):
if len(value) < 3:
continue # Skip very short strings to prevent over-redaction
content = re.sub(re.escape(value), label, content)
# Replace credentials in URLs (e.g. http://user:pass@host, rtsps://bblp:code@host)
content = re.sub(r"((?:https?|rtsps?)://)[^/:@\s]+:[^/@\s]+@", r"\1[CREDENTIALS]@", content)
# Replace email addresses
content = re.sub(r"\b[A-Za-z0-9._%+-]+@[A-Za-z0-9.-]+\.[A-Z|a-z]{2,}\b", "[EMAIL]", content)
# Replace Bambu Lab printer serial numbers (format: 00M/01D/01S/01P/03W + alphanumeric, 12-16 chars total)
content = re.sub(r"\b0[0-3][A-Z0-9][A-Z0-9]{9,13}\b", "[SERIAL]", content, flags=re.IGNORECASE)
# Replace IPv4 addresses (skip firmware versions like 01.09.01.00 which have leading zeros)
content = re.sub(
r"\b(?:(?:25[0-5]|2[0-4]\d|1\d\d|[1-9]\d|\d)\.){3}(?:25[0-5]|2[0-4]\d|1\d\d|[1-9]\d|\d)\b",
"[IP]",
content,
)
# Replace paths with usernames
content = re.sub(r"/home/[^/\s]+/", "/home/[user]/", content)
content = re.sub(r"/Users/[^/\s]+/", "/Users/[user]/", content)
content = re.sub(r"/opt/[^/\s]+/", "/opt/[user]/", content)
return content
def _get_log_content(max_bytes: int = 10 * 1024 * 1024, sensitive_strings: dict[str, str] | None = None) -> bytes:
"""Get log file content, limited to max_bytes from the end."""
log_file = settings.log_dir / "bambuddy.log"
if not log_file.exists():
return b"Log file not found"
file_size = log_file.stat().st_size
if file_size <= max_bytes:
content = log_file.read_text(encoding="utf-8", errors="replace")
else:
# Read last max_bytes
with open(log_file, "rb") as f:
f.seek(file_size - max_bytes)
# Skip partial line at start
f.readline()
content = f.read().decode("utf-8", errors="replace")
# Sanitize sensitive data
content = _sanitize_log_content(content, sensitive_strings)
return content.encode("utf-8")
async def _get_recent_sanitized_logs(max_lines: int = 200) -> str:
"""Get recent log lines, sanitized for inclusion in bug reports."""
# Collect sensitive strings from DB for redaction
sensitive_strings: dict[str, str] = {}
async with async_session() as db:
result = await db.execute(select(Printer.name, Printer.serial_number, Printer.ip_address, Printer.access_code))
for name, serial, ip_address, access_code in result.all():
if name:
sensitive_strings[name] = "[PRINTER]"
if serial:
sensitive_strings[serial] = "[SERIAL]"
if ip_address:
sensitive_strings[ip_address] = "[IP]"
if access_code:
sensitive_strings[access_code] = "[ACCESS_CODE]"
result = await db.execute(select(User.username))
for (username,) in result.all():
if username:
sensitive_strings[username] = "[USER]"
result = await db.execute(select(Settings.value).where(Settings.key == "bambu_cloud_email"))
cloud_email = result.scalar_one_or_none()
if cloud_email:
sensitive_strings[cloud_email] = "[EMAIL]"
log_file = settings.log_dir / "bambuddy.log"
if not log_file.exists():
return ""
# Read last portion of log file
try:
content = log_file.read_text(encoding="utf-8", errors="replace")
lines = content.splitlines()
recent = "\n".join(lines[-max_lines:])
return _sanitize_log_content(recent, sensitive_strings)
except Exception:
logger.debug("Failed to read logs for bug report", exc_info=True)
return ""
@router.get("/bundle")
async def generate_support_bundle(
_: User | None = RequirePermissionIfAuthEnabled(Permission.SETTINGS_READ),
):
"""Generate a support bundle ZIP file for issue reporting."""
# Check if debug logging is enabled and collect sensitive values for redaction
async with async_session() as db:
enabled, _enabled_at = await _get_debug_setting(db)
if not enabled:
raise HTTPException(
status_code=400,
detail="Debug logging must be enabled before generating a support bundle. "
"Please enable debug logging, reproduce the issue, then generate the bundle.",
)
# Collect known sensitive values for log redaction
sensitive_strings: dict[str, str] = {}
# Printer names, serial numbers, IP addresses, and access codes
result = await db.execute(select(Printer.name, Printer.serial_number, Printer.ip_address, Printer.access_code))
for name, serial, ip_address, access_code in result.all():
if name:
sensitive_strings[name] = "[PRINTER]"
if serial:
sensitive_strings[serial] = "[SERIAL]"
if ip_address:
sensitive_strings[ip_address] = "[IP]"
if access_code:
sensitive_strings[access_code] = "[ACCESS_CODE]"
# Auth usernames
result = await db.execute(select(User.username))
for (username,) in result.all():
if username:
sensitive_strings[username] = "[USER]"
# Bambu Cloud email
result = await db.execute(select(Settings.value).where(Settings.key == "bambu_cloud_email"))
cloud_email = result.scalar_one_or_none()
if cloud_email:
sensitive_strings[cloud_email] = "[EMAIL]"
# Collect support info
support_info = await _collect_support_info()
# Create ZIP in memory
zip_buffer = io.BytesIO()
timestamp = datetime.now().strftime("%Y%m%d-%H%M%S")
with zipfile.ZipFile(zip_buffer, "w", zipfile.ZIP_DEFLATED) as zf:
# Add support info JSON
zf.writestr("support-info.json", json.dumps(support_info, indent=2, default=str))
# Add log file
log_content = _get_log_content(sensitive_strings=sensitive_strings)
zf.writestr("bambuddy.log", log_content)
zip_buffer.seek(0)
filename = f"bambuddy-support-{timestamp}.zip"
logger.info("Generated support bundle: %s", filename)
return StreamingResponse(
zip_buffer, media_type="application/zip", headers={"Content-Disposition": f"attachment; filename={filename}"}
)
async def init_debug_logging():
"""Initialize debug logging state from database on startup."""
try:
async with async_session() as db:
enabled, _ = await _get_debug_setting(db)
if enabled:
_apply_log_level(True)
logger.info("Debug logging restored from previous session")
except Exception as e:
logger.warning("Could not restore debug logging state: %s", e)