diff --git a/.github/ISSUE_TEMPLATE/bug_report.yml b/.github/ISSUE_TEMPLATE/bug_report.yml
index 58332a262..8a8ef0fc3 100644
--- a/.github/ISSUE_TEMPLATE/bug_report.yml
+++ b/.github/ISSUE_TEMPLATE/bug_report.yml
@@ -172,3 +172,5 @@ body:
           required: true
         - label: My printer has Developer Mode enabled
           required: true
+        - label: For a connection or printing problem, I ran the in-app Connection Diagnostic (printer card or System page) and included the result above
+          required: false
diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
index c3cb5d3b8..e873cd805 100644
--- a/.github/ISSUE_TEMPLATE/config.yml
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -1,8 +1,11 @@
 blank_issues_enabled: false
 contact_links:
+  - name: Printer won't connect or won't print?
+    url: https://wiki.bambuddy.cool/reference/troubleshooting/
+    about: Most connection and printing problems are setup issues. Check the troubleshooting guide and run the in-app Connection Diagnostic (printer card or System page) before opening an issue.
   - name: Documentation
-    url: https://github.com/maziggy/bambuddy-wiki
-    about: Check the documentation for guides and troubleshooting
+    url: https://wiki.bambuddy.cool/
+    about: Setup guides, feature documentation, and reference.
   - name: Community Forum
     url: https://forum.bambuddy.cool
-    about: Ask questions and share ideas with the community
+    about: Ask questions and share ideas with the community.