actions-runner-controller/.github/ISSUE_TEMPLATE/bug_report.yml

name: Bug Report
description: File a bug report
title: "<Please write what didn't work for you here>"
labels: ["bug", "needs triage"]
body:
- type: checkboxes
  id: read-troubleshooting-guide
  attributes:
    label: Checks
    description: Please check all the boxes below before submitting
    options:
    - label: I've already read https://github.com/actions/actions-runner-controller/blob/master/TROUBLESHOOTING.md and I'm sure my issue is not covered in the troubleshooting guide.
      required: true
    - label: I'm not using a custom entrypoint in my runner image
      required: true
- type: input
  id: controller-version
  attributes:
    label: Controller Version
    description: Refer to semver-like release tags for controller versions. Any release tags prefixed with `actions-runner-controller-` are for chart releases
    placeholder: ex. 0.18.2 or git commit ID
  validations:
    required: true
- type: input
  id: chart-version
  attributes:
    label: Helm Chart Version
    description: Run `helm list` and see what's shown under CHART VERSION. Any release tags prefixed with `actions-runner-controller-` are for chart releases
    placeholder: ex. 0.11.0
- type: input
  id: cert-manager-version
  attributes:
    label: CertManager Version
    description: Run `kubectl get po -o yaml $CERT_MANAGER_POD` and see the image tag, or run `helm list` and see what's shown under APP VERSION for your cert-manager Helm release.
    placeholder: ex. 1.8
- type: dropdown
  id: deployment-method
  attributes:
    label: Deployment Method
    description: Which deployment method did you use to install ARC?
    options:
      - Helm
      - Kustomize
      - ArgoCD
      - Other
  validations:
    required: true
- type: textarea
  id: cert-manager
  attributes:
    label: cert-manager installation
    description: Confirm that you've installed cert-manager correctly by answering a few questions
    placeholder: |
      - Did you follow https://github.com/actions/actions-runner-controller#installation? If not, describe the installation process so that we can reproduce your environment.
      - Are you sure you've installed cert-manager from an official source?
      (Note that we won't provide user support for cert-manager itself. Make sure cert-manager is fully working before testing ARC or reporting a bug      
  validations:
    required: true
- type: checkboxes
  id: checks
  attributes:
    label: Checks
    description: Please check all the boxes below before submitting
    options:
    - label: This isn't a question or user support case (For Q&A and community support, go to [Discussions](https://github.com/actions/actions-runner-controller/discussions). It might also be a good idea to contract with any of contributors and maintainers if your business is so critical and therefore you need priority support
      required: true
    - label: I've read [releasenotes](https://github.com/actions/actions-runner-controller/tree/master/docs/releasenotes) before submitting this issue and I'm sure it's not due to any recently-introduced backward-incompatible changes
      required: true
    - label: My actions-runner-controller version (v0.x.y) does support the feature
      required: true
    - label: I've already upgraded ARC (including the CRDs, see charts/actions-runner-controller/docs/UPGRADING.md for details) to the latest and it didn't fix the issue
      required: true
    - label: I've migrated to the workflow job webhook event (if you using webhook driven scaling)
      required: true
- type: textarea
  id: resource-definitions
  attributes:
    label: Resource Definitions
    description: "Add copy(s) of your resource definition(s) (RunnerDeployment or RunnerSet, and HorizontalRunnerAutoscaler. If RunnerSet, also include the StorageClass being used)"
    render: yaml
    placeholder: |
      apiVersion: actions.summerwind.dev/v1alpha1
      kind: RunnerDeployment
      metadata:
        name: example
      spec:
        #snip
      ---
      apiVersion: actions.summerwind.dev/v1alpha1
      kind: RunnerSet
      metadata:
        name: example
      spec:
        #snip
      ---
      apiVersion: storage.k8s.io/v1
      kind: StorageClass
      metadata:
        name: example
      provisioner: ...
      reclaimPolicy: ...
      volumeBindingMode: ...
      ---
      apiVersion: actions.summerwind.dev/v1alpha1
      kind: HorizontalRunnerAutoscaler
      metadata:
        name:
      spec:
        #snip      
  validations:
    required: true
- type: textarea
  id: reproduction-steps
  attributes:
    label: To Reproduce
    description: "Steps to reproduce the behavior"
    render: markdown
    placeholder: |
      1. Go to '...'
      2. Click on '....'
      3. Scroll down to '....'
      4. See error      
  validations:
    required: true
- type: textarea
  id: actual-behavior
  attributes:
    label: Describe the bug
    description: Also tell us, what did happen?
    placeholder: A clear and concise description of what happened.
  validations:
    required: true
- type: textarea
  id: expected-behavior
  attributes:
    label: Describe the expected behavior
    description: Also tell us, what did you expect to happen?
    placeholder: A clear and concise description of what the expected behavior is.
  validations:
    required: true
- type: textarea
  id: controller-logs
  attributes:
    label: Whole Controller Logs
    description: "NEVER EVER OMIT THIS! Include logs from `actions-runner-controller`'s controller-manager pod. Don't omit the parts you think irrelevant!"
    render: shell
    placeholder: |
      PROVIDE THE LOGS VIA A GIST LINK (https://gist.github.com/), NOT DIRECTLY IN THIS TEXT AREA
      
      To grab controller logs:

      # Set NS according to your setup
      NS=actions-runner-system

      # Grab the pod name and set it to $POD_NAME
      kubectl -n $NS get po

      kubectl -n $NS logs $POD_NAME > arc.log      
  validations:
    required: true
- type: textarea
  id: runner-pod-logs
  attributes:
    label: Whole Runner Pod Logs
    description: "Include logs from runner pod(s). Please don't omit the parts you think irrelevant!"
    render: shell
    placeholder: |
      PROVIDE THE WHOLE LOGS VIA A GIST LINK (https://gist.github.com/), NOT DIRECTLY IN THIS TEXT AREA
      
      To grab the runner pod logs:

      # Set NS according to your setup. It should match your RunnerDeployment's metadata.namespace.
      NS=default

      # Grab the name of the problematic runner pod and set it to $POD_NAME
      kubectl -n $NS get po

      kubectl -n $NS logs $POD_NAME -c runner > runnerpod_runner.log
      kubectl -n $NS logs $POD_NAME -c docker > runnerpod_docker.log
      
      If any of the containers are getting terminated immediately, try adding `--previous` to the kubectl-logs command to obtain logs emitted before the termination.      
  validations:
    required: true
- type: textarea
  id: additional-context
  attributes:
    label: Additional Context
    description: |
      Add any other context about the problem here.

      Tip: You can attach images or log files by clicking this area to highlight it and then dragging files in.